Residence Agreement
New and Returning Residents must read AND sign the Residence Agreement
prior to moving in.
When you have read the document, print off the signature page and sign it.
Mail your signed page to:
VIU Student Residence
4 University Cres
Nanaimo, BC V9R 6C5
If you have any questions, please email Kelly at
reslife@viuresidences.ca
Student Residence Agreement
2009/2010
For Vancouver Island University Residences
Administered by
Western Student Housing Ltd. (WSH)
http://www.viuresidences.ca/
Please note:
There are two parts to this agreement. Part 1 outlines the terms of the contract
between you and Western Student Housing Ltd. Part 2 outlines the Rules that
you are expected to follow when you are living in Residence. By signing this
agreement, you are agreeing to abide by the terms, conditions and rules outlined
in this document. Failure to do so will result in consequences, up to and including
eviction.
1.0 Terms of Contract
The Student Residences at Vancouver Island University ("VIU") are operated by
Western Student Housing Ltd. ("WSH"). This agreement forms a contract
between you:
Student Name: ______________________________("you" or "our")
and WSH. ("we","our", or "us").
The purpose of this agreement is to outline terms of the arrangements governing
your use and occupation of a place in Residence.
You must review and agree to the terms and conditions outlined in this contract
prior to accepting a Residence assignment.
By signing and returning this document, with the payments indicated in
Section 1.1, you are entering into a binding contract with us and agree to
the following:
1.1 Room Deposit and Damage Deposit
You agree to pay a NON-REFUNDABLE "room reservation deposit" of
$__________. Please note that this deposit is applied to the rental fee for the
occupancy period (i.e. your rent will be reduced by the full amount of this
deposit).
You must sign and return this document with the $__________ non-refundable
room reservation by __________.
In addition, you must pay us a "damage deposit" in the amount of $__________along
with the balance of the rent owing by the date specified in your assignment
package.
Failure to pay the deposits outlined above will result in our offer of a place in
residence being cancelled without further notice to you.
1.2 Rental Rates and Payment
You agree to pay us the Residence rental fees in the amount(s) and at the
time(s) established by us as outlined in your Room Assignment Package.
Please note:
· A service charge will be levied on all cheques returned by your bank for any
reason.
· Late payments will normally not be accepted.
1.3 Residential Tenancy Act
You acknowledge and agree that this document creates a licensee/licensor
relationship. You agree that the Residential Tenancy Act of British Columbia is
not applicable to this Agreement or the occupancy of the accommodation.
1.4 Residence Agreement
You agree to abide by all the terms and conditions contained in this document,
as well as all applicable municipal, provincial and federal laws, VIU rules and
codes of conduct. To the extent that there is any discrepancy between matters
dealt with both in this Agreement and any other publication of WSH or VIU, the
provisions of this Residence Agreement shall prevail.
1.5 Eligibility
You must maintain enrollment at VIU to be eligible to remain in Residence. If you
lose your student status or withdraw from VIU, you must vacate your room or
apartment within seven days, unless special arrangements are made with the
WSH management. See Section 1.8 for cancellation fees.
Students under the age of 19, as of August 31, will not be allowed to live in
Buildings 10 or 11 (the apartments) or the studio suites, except in special
circumstances as determined by WSH management
1.6. Agreement Term
The term of your license is for the duration of one semester of enrollment at VIU,
unless entered into after the semester at VIU has started, in which case the term
of your license runs from the time of your acceptance by us until the end of the
semester at VIU.
At the end of this fixed length of time, the Agreement ends and you must move
out of your room or apartment. The Agreement term includes the Christmas
break period only if you are staying for the Fall and Spring semesters and have
paid your Spring Reservation Payment by the deadline.
Failure to vacate your room and return your keys by 11:00 AM on the day
indicated in the Room Assignment Form, without prior written authorization of the
WSH management, constitutes a breach of this Agreement. This may result in
WSH pursuing all legal recourse available to it, including, but not limited to,
charging your student account for additional accommodation time or revoking
your eligibility for Residence in the future. Keys must be returned to the front
desk of Building 4, Cedar Centre.
Accommodation for the summer months is offered under a separate Residence
Agreement. For more information, please contact WSH (address listed in
Appendix I).
1.7 Assignment Policy
Western Student Housing Ltd. will not discriminate in room or building
assignments on the basis of race, colour, religion, national origin, ancestry or
sexual orientation. Within our admissions guidelines, we will attempt to honour,
but do not guarantee, requests for a particular type of accommodation (i.e. 20
bed houses). Failure to provide the preferred assignment will not void this Agreement. Assignments are based on available space, and where space is not
available in a particular area, you will be assigned to another area that you are
eligible to live in.
We reserve the right, without notice, to assign roommates, to change room or
building assignments and/or to consolidate vacancies by requiring residents to
move from one accommodation to another. This may include requiring you to
move to a different Residence area or different type of room/unit. In such cases,
you will be required to pay the fees stipulated for the new accommodation. We
are not responsible for any moving costs.
1.8. Cancellation or Termination of the Residence Agreement by the
Resident
a) You may cancel this agreement prior to taking occupancy of your room by
giving us written notice. However, in the event you cancel this agreement more
than 15 days prior to the commencement of your rental term, your room deposit
shall be forfeited, but you shall be refunded all other moneys paid to us, save and
except an administration fee of $35.00. In the event you cancel this agreement
less than 15 days prior to the commencement of your rental term, but before
taking occupancy of your room in Residences, all monies paid to us shall be
forfeited save and except your damage deposit.
b) You may cancel this agreement after taking occupancy of your room by giving
us a minimum of one calendar month‘s written notice. In the event you cancel
this agreement after taking occupancy all monies paid to us shall be forfeited
save and except your damage deposit, which deposit shall be refunded to you,
less any claims made against the same by us.
c) In the event you cancel this agreement and forfeit all monies paid to us as
outlined in (a) and (b) above, we shall make reasonable attempts to find another
tenant for the room that was assigned to you and, if we are successful in filling
the vacant room, we will refund to you an amount equal to that portion of any
monies you forfeited to us from the date of occupancy of the new resident to the
end of your rental term, less the administration fee of $35.00.
1.9 Termination of the Residence Agreement by WSH
We may, without notice, terminate this Agreement and take possession of your
accommodation if:
· You fail to pay any of the fees stipulated prior to indicated deadlines;
· You fail to pay any assessments or damages assessed pursuant to the
terms of this Agreement;
· The offer of accommodation was made by us based upon incorrect
information or a mistake as to your eligibility for residency in your
accommodation;
· You no longer meet the eligibility requirements for residency;
· You have failed to pay monies owed to us with respect to matters other
than this Agreement;
· You breach any provisions of this Agreement.
In the event of termination of this Agreement and eviction, you shall remain
indebted for any fees, assessments or damages accrued pursuant to the terms of
the Agreement up to and including the last day of the semester in which you
occupied the Residence room.
Eviction from Residence may also result in you being banned from Residence
and Residence property for a period of time determined by WSH management.
We, may, with the prior written consent of VIU, terminate or temporarily suspend
this contract without notice, in the case of circumstances which make the
continued operation of the Residence not feasible.
1.10 Notice to Vacate and Fees
a) In the event you breach this agreement we may terminate this agreement and
require you to vacate the Residence upon giving you seven days written notice.
Notwithstanding the foregoing sentence, or any other provisions of this
agreement, in the event your actions or behavior create a clear and immediate
danger to any other person or to property we have the right to terminate and may
immediately terminate this agreement and require you to immediately leave and
remove your property from the Residences. Eviction timelines are based upon
the severity of the Residence Standard or Regulation infraction(s) and are
determined by WSH management.
b) Upon receiving any notice of termination of this agreement you agree that you
will vacate the Residence and remove all of your belongings from Residence
upon the effective date of termination.
c) If you are evicted from Residence for breach of this agreement, you may
receive a refund minus an administration fee equal to one half month's rent. If
you are leaving Residence for any reason other than eviction, you may receive a
refund less an administration fee of $35.
d) Any notice to you shall be sufficiently given if delivered to you personally, or
delivered to your mailbox in Cedar Centre, or posted on the bulletin board in
Residence. If notice is posted on the bulletin board it will be conclusively deemed
to have been given to you on the date it is posted. Notice may also be given to
you by mailing it to you at your last known address and it will be conclusively
deemed to have been given to you on the business day next following the date it
was mailed.
1.11 Assignment and Unauthorized Occupancy
You agree that you may not assign this contract without our prior written consent.
You acknowledge that all rooms in Residence are designed as single occupancy
rooms.
1.12 Room Switches
You may not change rooms within the Residence without our prior written
consent.
a) Authorized Room Switches
If you would like to change rooms after moving into Residence, you may request
a transfer to another room. Request to Transfer forms can be obtained at the
Cedar Centre office. Email requests will not be considered. Requests must
include specific details that support the case for a room switch. There is a $25
application fee for all room switch requests.
Room switches will only be offered based on available vacancies and at the
discretion of WSH management. Room change requests are approved on a
priority basis, based on the date of application and the reason for the switch. You
must be able to move on a specified date as determined by WSH management.
Should your request be approved but a room is not available at that time, your
name will be put on a prioritized wait list until an appropriate room becomes
available.
You will be billed for the difference in Residence fees when you move to more
expensive accommodation. Refunds due to a switch to less expensive
accommodation will be credited to your account.
Room switches are not permitted for any resident who has given notice to cancel
this Agreement.
b) Unauthorized Room Switches
Unauthorized room switches will result in you being required to move back into
your authorized room and be subject to a Community Living Agreement.
1.13 Force Majeure
To the extent that we are unable to fulfill, or are delayed or restricted in fulfilling,
our obligations under this Agreement by any cause beyond our control, we shall
be relieved from the fulfillment of its obligations during that period and you shall
not be entitled to any reduction in fees or compensation as a result thereof.
Without restricting the generality of the foregoing, we shall not be responsible for
failing to meet our obligations under this Agreement due to a strike by our
employees, a lock-out of employees by WSH and/or any other form of job action
or labour unrest, or due to acts of God, including but not limited to fires, floods, earthquakes, intervention by civilian or military authorities, or governmental
legislation.
1.14 Liability
By accepting our offer it is agreed between us that:
Neither we nor VIU shall be held responsible for property in or about the
Residences which is lost, stolen or damaged in any way nor shall we or VIU be
liable for any injury or death to you, your guests or any other persons while in, on
or about the Residence or the VIU campus or while engaged in activities
organized or sponsored by us.
You agree to indemnify and save us and VIU harmless from any and all claims,
liens, charges, demands, actions, suits and proceedings of whatsoever nature in
respect of any matter arising out of your use and occupation of the Residence or
this agreement which at any time shall be made, brought forth, prosecuted
against us and/or VIU and all costs and expenses incurred by us and/or VIU in
connection therewith.
You will ensure that no act on your part while in or about the Residence creates
any unreasonable disruption or injury to any other party or property.
1.15 Insurance
You will not do or permit to be done in or about the Residence anything that
would affect any insurance carried by us.
It is recommended that you take steps to ensure that all your personal effects, in
Residence rooms, units, apartments, storage rooms, and all other Residence
property including in all Residence buildings are covered by private insurance.
You are urged to obtain a residential insurance policy that covers both loss of
personal property and liability for personal and property damage. Insurance may
be available as an extension of your family's home insurance policy, or you can
obtain your own insurance package. See the Yellow Pages telephone directory
for local insurance agents.
1.16 Damages and Assessed Costs
You agree to follow established checkout procedures and to leave your room in
an acceptable, clean condition, without damage. Failure to do so may result in
forfeiture of all or part of your damage deposit.
You agree to pay for damages, lost property or extraordinary service or
administrative costs caused by yourself or your guest(s) to Residence facilities
through accident, neglect or intent. In some circumstances, all residents of a floor
or house or apartment will be assessed for cleaning, damages, lost property or
extraordinary service costs where the person(s) responsible cannot be
ascertained by WSH but where the damages, lost property, or excessive mess were reasonably believed by the management of WSH to be caused by one or
more residents of the floor, house or apartment.
Such charges will be placed on your account. Where charges and costs have not
been paid by the specified date, a late fee will be added. Failure to pay
assessments including damages, lost property, service and administrative costs
may result in denial of future Residence assignment or eviction from Residence.
1.17 Denial of Other University Services
In addition to any other remedies available to it pursuant to this Agreement or at
law, VIU may suspend a student‘s privileges and deny the student services if any
fees, assessment, damages, costs or other monetary amounts owing pursuant to
this Agreement remain unpaid by you either during the term of this Agreement or
after its termination or conclusion for any reason.
1.18 Room Entry
It is agreed between us that our authorized personnel may enter your room for
inspection, repairs and/or cleaning. We may also enter in emergency
circumstances. Insofar as possible, advance notification will be given to you.
Your room will not be searched without an appropriate warrant or consent.
1.19 Arrivals
You may check into Residence at the Cedar Centre Office on the check in date
and time specified in your Room Assignment Package. You may not arrive earlier
than the date stated on the Residence assignment notice unless you have made
separate arrangements with WSH management (see 1.20. Early Arrivals).
1.20 Early Arrivals
The Agreement period begins on the move-in date and time indicated in the
Room Assignment Package. You may occupy your assigned room two to three
days prior to the commencement of classes, depending on availability. A daily
room fee of $25.00/day will be charged for each day prior to the stipulated move
in date. All arrangements for early arrivals must be made in advance with (and
confirmed in writing by) WSH management. Requests for early arrival must be
directed in writing to:
Manager
Student Residence
Vancouver Island University
4 University Crescent
Nanaimo BC V9R 6C5
phone: (250) 754-6338
fax: (250) 754-4291
email: manager@viuresidences.ca
Please note that there is no guarantee that early move-in requests will be
granted.
1.21 Late Arrivals/Late Stays
If you plan to arrive after the assigned move-in date as indicated on the
Residence License Agreement, you must notify WSH management in writing.
·Late stays may be accommodated only in extenuating circumstances to students
who provide a written request and all necessary supporting documents.
·Decisions to allow late stays are at the discretion of WSH management.
·Requests are not guaranteed and if granted, fees will apply.
1.22 Delivery of Personal Property
Personal property delivered to Residence before the Resident moves in will
generally not be accepted. Exceptions may sometimes be made by contacting
WSH management and making appropriate arrangements ahead of time.
1.23 Furnishings in Rooms and Kitchens
Most rooms in Building 2 (Morden), Building 5 (Ladysmith House), Building 6
(Powell River House), Building 7 (Cowichan House), Building 8 (Nanoose
House), and Building 9 (Qualicum House) are furnished with a wardrobe, single
bed, mattress, mattress cover, desk, chair, desk light, drapes, bar-size
refrigerator, shelf unit, waste basket, and bulletin board. The shared bathroom
contains a sink/vanity, vanity light, shower and shower curtain. There is a
telephone jack and a cable jack in each room.
Each room in Building 3 (Dunsmuir) is furnished with all of the above, except that
there is a closet rather than a wardrobe.
Each room in the apartments, (Building 10 - Parksville House and Building 11 -
Duncan House) is furnished with a wardrobe, single bed, mattress, mattress
cover, desk, chair, desk light, drapes, shelf unit, waste basket, and bulletin board.
The shared bathroom contains a sink/vanity, vanity light, shower and shower
curtain. There is a telephone jack and a cable jack in each room. The shared
common area contains drapes, stove/oven, microwave, dishwasher, full
refrigerator/freezer, kitchen table with 4 chairs, coffee table, TV table, linen
closet, coat closet, recycling bin, garbage bin, couch and chairs.
All residents are responsible for bringing their own linen. Residents in each of the
following rooms/suites require linen for an extra-long double bed: 3137, 3237,
3337, 6217, 8217, 10204 and 11204, and all other residents require long 39" X
80" linen. All residents require towels, toiletries (including toilet tissue), cleaners
(to clean your room and shared bathroom), small oscillating fan, flashlight (in
case of power outages), dishes, cooking utensils, small tray to carry food &
dishes to and from the common kitchen, dish-soap, dish-clothes, tea-towels,
clothes hangers, and laundry hampers. Ironing boards are provided in most of
the laundry rooms, and irons can be signed out from the office.
1.24 Furniture
You will not remove furnishings or other equipment from lounges or other
common areas without prior written permission from
WSH management. Additional furniture may only be placed in unit common
areas only with the prior authorization of WSH management. Costs associated
with removing additional furniture will be assessed in accordance with clause
1.16.
You will not overload the floor in Residence by bringing in furniture with excess
weight (e.g. waterbeds, etc).
1.25 Housekeeping
At check-in you will be provided a Room Checklist which you will use to
document the condition of your room/unit and/or any missing inventory items.
You need to promptly complete and return this form to the main office in Cedar
Centre and keep a copy for your records. After check out, the room and common
areas and their contents will be inspected. Any missing items, damage not
documented on the Room Checklist, or required cleaning will be assessed to you
and/or deducted from your damage deposit. If there is a question regarding
responsibility for damages to the room or unit or furnishings, the Room Checklist
will be used in determining responsibility for the damages. Failure to return the
form may result in your being assessed for all damages and any missing items.
Common areas in units will be inspected from time to time during the year to
ensure they are kept clean and safe. Failure to keep common areas/units clean
will result in assessments and/or the possible relocation of residents, and/ or
denial of future Residence assignment.
1.26 Repairs and Alterations
All repairs and alterations to accommodations must be carried out by WSH staff.
You are prohibited from repairing or altering your room or unit, including a
prohibition from painting or wallpapering. You must report any required repairs to
the Office.
1.27 Construction and Maintenance
Should on-going maintenance, renovation and construction projects take place in
and around the Residences, prudent construction practices will be followed, but
there may be noise and dust. There will be no compensation or reduction in
Residence fees due to any such disruption.
1.28 Storage
Secure bike storage areas are available, and bicycles are permitted in these
designated storage areas only. To access these storage spaces, a key may be
obtained at the Cedar Centre office. We do not assume liability for loss, theft, or
damage of articles stored in bike storage areas regardless of how such theft or
damage occurs. Storage of items in these areas is solely at the risk of the
Resident.
There is no other storage area available for resident use.
Once you have checked out of Residence, you must not leave personal
belongings in your room, in Residence common spaces, or in kitchens. These
articles will be considered abandoned and will be disposed of. We do not assume
any liability for lost or damaged articles.
1.29 Parking
Parking of motorized vehicles (which includes, but is not limited to, cars, trucks,
motorcycles, mopeds, and scooters) in VIU Residence parking lots is strictly
regulated. To apply for a parking permit you need to fill out a parking application
form and return it to the Cedar Centre office. Filling out this application does not
guarantee that you will receive a parking permit. Parking permits are allocated on
a ―first come, first served‖ basis. Parking is ―scramble parking‖ which means
there are no allocated parking spaces. There is no guarantee that you will find a
parking space near your building.
The fee for a one-semester parking pass is $60 plus GST. Permits are not pro-
rated to the date of purchase. Lost or stolen permits are not replaceable. There is
no refund if you move out of Residence; however your parking pass is still valid
until the end of the semester.
Prior to being assigned a parking permit you must show insurance that proves
you are the insured driver of the vehicle. It is your responsibility to update us of
any changes to your insurance or registration records. Parking permits are
allocated for one registered vehicle only. Any vehicle parked at the VIU
Residence must be in complete working order and insured.
You must display your valid parking decal where it is clearly visible at all times.
Failure to do so may lead to your vehicle being towed, without notice, at your
expense. Any unregistered vehicles may be towed, without notice, at the owner‘s
expense. If you attempt to lend or sell your parking permit you will have your
permit cancelled and will forfeit your parking fees.
We are not responsible for theft or damage to cars, trucks, bicycles, motorcycles,
mopeds, scooters, or any other vehicle—or any contents stored on or within
them.
1.30 Security
You are responsible for taking reasonable precautions to ensure that your
Residence is protected from a breach of security. This includes, but is not limited
to, locking your room and/or unit door and window(s), not propping building
entrance doors open, not permitting unknown persons to follow you into the
Residence building, and immediately reporting strangers or security concerns to
Campus Security, the RCMP, or WSH staff.
1.31 Protection of Privacy
Prior to taking occupancy of your room, you must complete an emergency card
which will be kept on file at WSH. Personal information in possession of WSH will
not generally be released to persons outside Western Student Housing
management, including family members or friends, without your written consent,
unless permitted or required by law. In particular, if you are injured or ill, or in the
opinion of WSH represent a threat to yourself or others, we may contact third
parties (including but not limited to, government and health officials, next of kin,
or an indicated emergency contact person) and disclose personal information to
them. We may choose to do this despite your objections.
1.32 Mail and Email
Each room has a corresponding mailbox associated with it. The mailboxes are
located in the lobby of the Cedar Activity Centre.
Your Mailing Address is:
Your Name
Building Number-Room Number
4 University Crescent
Nanaimo, B.C.
V9R 6C5
We frequently provide important information to you by way of mail and your email
address. You are responsible for checking both your mailbox in Residence as
well as your email account on a regular basis. You are responsible for reading
and ensuring that you understand any information that we provide to you in your
mailbox and email account.
Any notice to you shall be sufficiently given if delivered to you personally, or
delivered to your mailbox in Cedar Centre, or posted on the bulletin board in
Residence. If notice is posted on the bulletin board it will be conclusively deemed
to have been given to you on the date it is posted.
Notice may also be given to you by mailing it to you at your last known address
and it will be conclusively deemed to have been given to you on the business day
next following the date it was mailed.
1.33 Agreement Changes
Amendments or exceptions may not be made to the terms of this Agreement
without our written permission. Changes may be made by us during the term of
the Agreement and are binding on you. Such changes will be published by
placing notices in your mailbox one week before the changes become effective.
Implementation of the changes may be immediate when, in our opinion, the
health or safety of any person may be adversely affected by a delay.
2.0 Residence Rules
In addition to the Residence Rules outlined in this document, you are also be
subject to VIU Student Conduct Code (Policy 32.05) available here .
We reserve the right to share information about serious incidents or drug-related
activity with the RCMP and/or the following VIU departments: Campus Security,
Student Services, Health and Safety, Counselling and other departments as
required. If you commit a crime in Residence, we may notify both Campus
Security and/or the RCMP. WSH management will impose disciplinary sanctions
independent of proposed criminal charges. WSH also reserves the right to inform
your parents or guardians about unlawful activity or any behaviour that threatens
the safety or wellbeing of any individual, including you.
2.1 Residence Rules Overview
We are committed to ensuring that all members of the Residence community are
able to study and work in an environment of tolerance and mutual respect, free
from harassment and discrimination. The standards and regulations stated here
strive to protect the well-being, safety and security of residents and contribute to
a Residence community that is conducive to residents‘ academic success,
personal growth and development. These Residence Rules are applicable on or
about all Residence property (which includes but is not limited to all Residence
buildings, parking lots, and surrounding grounds), and during all Residence-
related events, even if these events take place outside Residence property.
Please understand that a breach of rules which affects the health and safety of
other residents will result in immediate eviction with NO warning.
2.2 Rights and Responsibilities of the Individual within the Residence
Community
You agree not to do anything or permit anything to be done in or about the
Residence that would interfere with any other person's lawful use and enjoyment
of the Residence. You can expect consideration and respect for your feelings
and needs, and in return have the responsibility to show respect for the rights of
every other person in the community. You can expect to live in an environment
where your possessions and the communal space (including all Western Student
Housing Ltd. and VIU property) are shown respect by every other person.
If you have any questions or concerns about our expectations of social conduct
in Residence, please contact the WSH Management in the Cedar Centre at (250)
754-6506; or email reslife@viuresidences.ca
2.3 Residence Rules Process
When a violation of the Residence Rules is brought to the attention of WSH
management, WSH is responsible for ensuring that an investigation is conducted, and for deciding, when necessary, upon the appropriate disciplinary
action.
Not all conflicts and resident concerns fall under a breach of rules. In such a
diverse community there will often be varying interpretations of the Residence
rules, as well as varying expectations about how they need to be enforced. Our
goal is to support residents to work through their conflicts and disagreements
with other residents, whether the issue is noise, messiness or disrespect. After
meeting with the affected parties, WSH management may design a Community
Living Agreement which outlines the Residence Rules that need to be more
closely followed by the resident. Further breaches of the Community Living
Agreement could result in eviction.
2.4. Student Code of Conduct on-campus
Students living on campus are subject to both the Residence Rules and the VIU
Student Conduct Code and Human Rights Policy. Minor violations of the Student
Conduct Code will be managed independently by WSH management under the
Residence Rules.
a) Violations of the Student Code of Conduct in Residence
Most violations of the Residence Rules will be dealt with internally by WSH
management. Assistance will be requested from Student Services as needed
(e.g. consultation, counseling services, etc). The Executive Director of Student
Services will be informed of the more serious violations, with the following criteria
to be used as a guideline:
·Property damage over $500 or a second property damage offence;
·Interpersonal conflict that involves any kind of threat or violence;
·Any alcohol or drug related behavior that is a violation of the law (as
opposed to Residence rules);
·Any safety or security breaches that purposely put others at risk;
·Any serious violations by a student visiting the Residences.
The Executive Director of Student Services will review the report and determine
whether additional action will be taken under the institutional Student Code of
Conduct.
b) Violations of the Human Rights Policy in Residence
Most violations of the Residence Rules will be dealt with internally by Residence
staff with assistance requested from the Human Rights Advisor as needed (e.g.
consultation, educational follow-up). Any resident complaining about behavior
that has discriminatory elements will be informed of the option of independently
filing a complaint with the Human Rights Office.
The Human Rights Office will be informed of any serious violations, especially
any form of discrimination or harassment that involves physical touching, threats
or violence. The Human Rights Advisor will review the report and determine whether additional action will be taken under the institutional Human Rights
Policy.
c) Collective Responsibility
Where necessary, WSH management may impose standard restitution on a
particular floor or Residence area, or group of individual residents if the
behaviour warrants such action. Residents who choose to be part of a group that
is violating Residence Rules may collectively and individually be held responsible
for the violation.
d) Self-harming Behaviours
Situations where individual Resident behaviour constitutes self-harming will be
deemed to permit intervention and support by VIU Counselling Centre. Students
who engage in self-harming behaviours such as cutting, burning, attempting
suicide, etc. in Residence will be required to seek support from a professional
counsellor through the Counselling Centre. This requirement will not only provide
individual intervention, but will also provide WSH management with a
determination of the student‘s suitability to live in an interdependent student
Residence community. Students whose self-harming behaviour results in
professional care outside of the University will be required to meet with a VIU
counsellor before returning to Residence.
2.5 Advertising
In keeping with Human Rights Law, a person must not publish, issue or display,
or cause to be published, issued or displayed, any statement, publication, notice,
sign, symbol, emblem or other representation that:
a) indicates discrimination or an intention to discriminate against a person
or a group or class of persons, or
b) is likely to expose a person or a group or class of persons to hatred or
contempt because of the race, colour, ancestry, place of origin, religion,
marital status, family status, physical or mental disability, sex, sexual
orientation or age of that person or that group or class of persons.
In keeping with the Criminal Code of Canada, it is an offence to publish or display
obscene matter, described as having as a dominant characteristic the undue
exploitation of sex, or of sex together with crime, horror, cruelty or violence.
Advertised events and programs must meet the following criteria:
1) Offer a discount or exclusive benefit to Residents
2) Be sponsored by a campus organization or department
3) Off-campus hosted events must be sponsored by a campus organization or
department
Non-university related general commercial advertising is prohibited, as is
advertising related to pub crawls.
If an individual, group, or department wishes to post material in Residence and is
eligible under the criteria above they may leave the material with WSH
management in the Cedar Centre and it will be posted.
2.6 Alcohol use in Residence
The Residence community has unique social and developmental needs and
individual actions have direct effects not only on the individual but also on the
entire community at large. You and your guests are obligated to use alcohol
responsibly and legally and are fully accountable for your own actions as well as
the actions of your guests. You are also responsible for knowing, understanding
and complying with applicable VIU and Residence rules in addition to the
provincial laws related to alcohol.
Overall, it is our intention to emphasize that the safety of residents and their
guests is paramount, and that this safety must be ensured where alcohol is
present. We strive to create an environment where choosing not to drink is as
socially acceptable as choosing to drink; where the needs of all community
members are respected; and to create awareness and promote responsible
attitudes towards alcohol in a manner that is consistent with the philosophies and
objectives of Residence Life. Our goal is to create a culture and maintain a
community where the effects of alcohol abuse and the problems of behaviour
associated with it are minimal.
a) Drinking Age
Possession or consumption of alcohol by individuals under 19 years of age in
British Columbia is a violation of provincial law and VIU policy. You and your
guests are responsible for knowing, understanding and complying with both
standards.
b) Behaviour
Alcohol consumption is not an excuse for disruptive or unacceptable behaviour.
WSH and Campus Security are responsible for the enforcement of this policy.
Students who choose to violate this policy will be held accountable for their
actions under the VIU Student Code of Conduct and WSH Residence Rules.
c) Events
Drinking games, use of "funnels" or "beer bongs", floor crawls or any other
activity that has excessive consumption and/or intoxication as its focus are not
permitted. If you choose to participate in such activities you will face eviction. Any
event that requires alcohol consumption in order to participate is not allowed.
d) Areas of Consumption
Alcohol may be consumed by residents 19 years of age or older in only the
following locations:
inside the individual's rooms of residents who are 19 years of age
or older inside living room areas in the apartments in Buildings 10 and 11
Alcohol is prohibited in all other areas including common/public areas, stairwells,
hallways, patios, main lobbies, and any area outside of the buildings.
The number of people in an individual's room at any one time must not exceed
the room capacity established by the building and/or fire codes.
e) Common Sources
You may only consume alcohol in a Bring-Your-Own (BYO) fashion. Alcohol may
not be sold in Residence. Common sources of alcohol are not allowed on
Residence property and include, but are not limited to kegs, mini kegs, bubbas,
beer bongs, pitchers, punch bowls, jello shooters and funnels.
Concealing open alcohol in water bottles, cups, thermoses, etc. is still considered
open alcohol and is not permitted. If you violate this rule you may face eviction
f) Excessive Drinking
We consider excessive drinking as consuming alcohol to the point of impairment
of mood, judgment, mobility and body. Examples of excessive drinking include
but are not limited to persons exhibiting:
Vomiting
Loss of mobility
Aggressive or strong mood behaviours
Failure to respond to directions
Highly impaired speech
Verbal acknowledgement of depression or self harm
State of unconsciousness
State of being is lost and confused in a familiar setting
Determination of excessive drinking is at the discretion of WSH staff and Campus
Security. Residents who drink excessively may face eviction.
2.7 Attack on the dignity and security of an individual
Activity (verbal, written, graphic, physical) that can reasonably be interpreted to
be threatening, racist, sexist, homophobic, or any other form of discrimination,
harassment, sexual harassment or unwanted sexual attention is prohibited, and
may result in eviction from Residence. This can include, but is not limited to:
posting or distributing material and/or behaving in a manner that is offensive and
may contribute to an intimidating, hostile or uncomfortable environment; putting
offensive posters/pictures in areas available to public view, including windows or
common areas; using e-mail, voice mail, message boards, mail, computer
networks or other mediums to convey nuisance, obscene, or otherwise
objectionable messages or materials; writing graffiti in Residence buildings or
encouraging or engaging in offensive acts or behaviour; repeatedly following or
attempting to make unwanted contact with another person.
2.8 Barbecuing and outdoor grilling
Barbecuing and outdoor grilling is only permitted on the barbeques located at the
Cedar Centre. You must sign out barbeques and utensils for use on these
barbeques. You may not store or use barbeques or propane tanks for barbeques
on the patios, or anywhere else in the Residence.
2.9 Building Entrances and Exits
For the safety and security of all residents, doors are not to be propped open to
any Residence building. Doing so puts all residents at risk and allows thieves and
others intent on harm to enter the buildings. Do not allow strangers to follow you
into a building. Question anyone unknown in your building. Immediately report
strangers or security concerns to Campus Security.
If you live in the apartments (Buildings 10 or 11) and invite guests, please ask
them to call ahead or agree on a specific time they will arrive. There is no
intercom system available so you must open the front door for your guest(s).
Please keep exit routes clear at all times. You agree not to obstruct or use for
any purpose other than its designated use, any common area, including hallways
and stairways. Bicycles, or anything that could impede an exit, are not to be left
in the common areas, walkways, or stairwells of any building.
Bicycles are only permitted in designated storage areas.
2.10 Cablevision
In any Residence, tampering with the cable, cable splitting or splicing, diverting
the signal or attempting any other unauthorized access to cablevision is
prohibited.
2.11 Cleanliness standards
You will maintain your room in good, clean and sanitary condition, free of
damage, reasonable wear and tear excepted. You are also expected to keep
shared living areas, kitchen, and the exterior of your room/unit doors clean.
Failure to do so may result in cleaning charges, and/or further action as may be
deemed appropriate by WSH management. Common area damage or
unreasonable mess may result in shared assessments, the possible relocation of
the residents of the floor/unit, and/or denial of future Residence assignment.
2.12 Cooking and Appliances
No cooking will be done in Residence other than in designated kitchens. No
cooking appliances (toaster, kettle, rice cooker, etc) are allowed for use in
bedrooms, hallways, bathrooms, and lounges. You will not overload or permit the
Residence electrical system to be overloaded. Additionally, halogen lights are not
permitted in Residence.
2.13 Cooperation with staff and security
Residents and guests shall cooperate with requests from WSH Staff and
Campus Security. Failure to cooperate with, and/or verbal or physical harassment or abuse of a staff member (Residence Life staff, housekeepers,
WSH Office personnel, Campus Security personnel, trades staff, emergency
and/or police personnel, et cetera) may result in eviction from Residence.
2.14 Damage to property
You will not bring into the Residence any machine or other device which is liable
to cause objectionable noise or vibration or be injurious to the Residence or its
occupants. You will ensure that no act on your part while in or about the
Residence creates any unreasonable disruption or injury to any other party or
property. Damage to the personal property of other residents or damage to WSH
property including, but not limited to, buildings, windows, locks, posters and
advertising materials is prohibited and may result in eviction from Residence and
an assessment and charges laid for damages. Damage also constitutes
vandalism which is defined as the willful or malicious destruction or defacement
of public or private property and is prohibited in Residence and on Residence
property. Any vandalism directed toward an individual or group of individuals may
also constitute harassment.
2.15 Dangerous activity
You will ensure that no act on your part while in or about the Residence creates
any unreasonable disruption or injury to any other party or property. Activities
that are considered dangerous or potentially harmful to any person, including
you, are prohibited and may result in eviction. Activities include, but are not
limited to: smashing objects, breaking glass, dangerous horseplay (e.g.: ―dog
piling‖, wrestling, et cetera), climbing the outside of Residence buildings, jumping
in elevators, climbing in and out Residence through windows, et cetera.
2.16 Drugs
Use and sale of non-medical drugs is not permitted. The possession, use,
trafficking (which includes manufacturing, selling, giving, administering,
transporting, sending, delivering, distributing) or offering to do anything related to
the possession, use or trafficking of illegal drugs (including marijuana) is
prohibited. Any involvement, whether direct or indirect, in any illegal drug or drug-
related activity is prohibited. Possession of paraphernalia that is associated with
the possession, use or trafficking of illegal drugs is prohibited. These activities
will result in eviction and possible referral to the RCMP.
2.17 Explosive materials
You agree not to do anything that would increase the risk of fire to the
Residence.
Possession of explosive or flammable material including, but not limited to
firecrackers, ammunition, fireworks, dynamite, gasoline or other such materials,
et cetera is not permitted on Residence property. Possession of the same may
result in eviction. Propane tanks and butane are not permitted in Residence
buildings.
2.18 False identification
Using false identification for any reason, including signing out a key, is prohibited,
and may result in referral to the RCMP.
2.19 Garbage
Residents are responsible for removing their own garbage and disposing of it in
one of the garbage dumpsters. Leaving garbage in hallways or outside the
buildings is not permitted.
2.20 Guests
You agree to take responsibility for the actions of any guests, whether or not you
participate in, condone or are aware of that guest‘s behaviour. Anyone that you
invite to, or admit to Residence property (which includes but is not limited to all
Residence buildings, parking lots, and surrounding grounds) is deemed to be
your guest. If you allow a stranger through a locked door, you can be deemed to
be the host of that person and will be held responsible for that person‘s
behaviour as if the person were your guest. You must be present as host of your
guest at all times, however your failure to be present does not mitigate or relieve
your responsibility for your guests‘ behaviour. You are responsible for your
guests‘ actions until the guest leaves the Residence property.
Accompanying or acting as a host to a former Resident who was evicted and
does not have visiting privileges, and/or a person whose visiting privileges have
been revoked, is prohibited.
Any breach of Residence rules by your visitor will result in consequences being
assigned to you. Possible consequences may include a ban on specific visitors,
or you may be banned from inviting visitors to the Residences. In addition, if the
VIU Student Code of Conduct is breached, and the visitor is a student at VIU,
VIU Student Services will be contacted to assign possible consequences.
You are responsible for activities that take place in your room or unit whether you
are present at the time of the activity or not. Your failure to lock your door does
not mitigate your responsibility for the actions of others that occur in your room or
unit.
No overnight guests are permitted without our prior approval. ALL overnight
guests must be registered at the Cedar Office. Both guest and hosting resident
must sign a Guest Agreement. Unless they have permission to remain overnight,
all guests or other visitors must leave the Residence premises no later than
11:00 p.m. Sunday through Thursday and 1:00 a.m. Friday night\Saturday
morning and Saturday night\Sunday morning.
2.21 Overnight guests
Overnight guests are permitted for a maximum of four nights in a month. If you
live in Buildings 10 and 11, you need to request approval from all your roommates before your guest arrives. In other houses, bathroom-mates should
be forewarned, especially if your guest is someone of the opposite gender. With
prior approval of WSH and your room-mates/bathroom mate, a guest may be
permitted to stay overnight for more than four nights per month, with a charge of
$25 per night. Management reserves the right to revoke guest privileges if there
is a conflict with social conduct or other rules.
Residents may be evicted if their guests cause a disturbance to the floor,
unit/apartment. Guests may be asked to leave at any time by WSH if they fail to
abide by Residence Rules and/or are a disturbance to the Residence.
No extra bedding is available and guests may not sleep in the lounge or common
area. No person may be the guest of more than one Resident in succession.
All rooms in Residence are designated as single occupancy rooms (with the
exception of the studios).
2.22 Inappropriate behaviour
Any conduct which is inappropriate or disruptive to the Residence community, as
determined by WSH management, is prohibited and may result in eviction.
Without limiting the foregoing, inappropriate behaviour includes "mooning",
urinating in public, and nudity readily visible from outside of the Resident‘s room.
2.23 Initiations/Hazing
Initiation or hazing activities that single out particular residents and/or create
mental or physical discomfort, and/or exposes another to undue embarrassment
or ridicule, and/or may be physically or emotionally harmful to others, including
but not limited to hazing, are prohibited. Encouraging, initiating, participating in
and/or supporting such activities is prohibited and may result in eviction.
2.24 Keys: Lost, unauthorized possession and/or use
Keys are the responsibility of the resident. If a key is lost it must be reported
immediately to the Cedar Centre. A loaner key will be given for a maximum of 48
hours. If keys are considered lost, there is a non-refundable fee for the
replacement of the key as well as the cost of changing the door lock, if required.
These charges may vary depending on the building. See the Cedar Centre Office
for more details. All keys to rooms in Residence shall at all times remain the
property of WSH and may not be duplicated without our prior written permission.
We reserve the right to charge and collect a refundable key deposit.
Assigned keys must be returned to the Residence Office in Cedar Centre when
you move out. Penalty charges will accrue until all assigned keys are returned.
Unauthorized possession or unauthorized use of Residence keys is prohibited
and may result in eviction. You may enter another person's room in Residence
only with their permission and, then, only by authorized use of an issued key.
Tampering with or disabling a door‘s locking mechanism or propping open a
locked door and leaving it unattended, is prohibited. You agree that you will not
place any additional locks on any door in Residence without our prior written
consent.
2.25 Noise
You agree not to make undue noise in or about the Residence at any time. Our
mandate is to ensure that residents can study and sleep in Residence.
Residence is a densely-populated community, and some reasonable living noise
is to be expected. While absolute silence may not be possible, excessive noise is
not permitted. In all Residences, you are expected to be considerate twenty-four
hours a day, seven days a week. An individual’s right for reasonable quiet
study and sleep supersedes others’ rights to make noise. In cases of
dispute, the WSH management will determine what is reasonable. If someone
asks that you be quiet, respect that person‘s wishes and reduce your noise.
There may be no loud playing of radios, televisions, stereo or their audio
equipment or musical instruments except during approved parties. In addition to
being considerate at all times, quiet hours are those times during which
residents are prohibited from making noise which can be heard outside of
their unit, or which may disturb the resident’s roommate in any way (if
applicable), or which can be heard outside the Residence building and may
disturb a resident inside the building. This refers primarily, but not exclusively
to talking, noise from stereo equipment, radios, televisions, musical instruments,
computer equipment and telephones. You agree not to bring into the Residence
any machine or other device which is liable to cause objectionable noise or
vibration, or be injurious to the Residence or its occupants.
a) Regular Quiet Hours:
Sunday–Thursday 11 PM to 8 AM
Friday and Saturday 1 AM to 9 AM
b) Quiet Hours for Quiet Buildings and Floor 3, Bldg 3:
Sunday–Thursday 9 PM to 8 AM
Friday and Saturday 11 PM to 9 AM
c) Quiet Hours during Final Exams:
During final exam periods, starting no later than the second day following the last
day of classes and through to the last day of exams, quiet hours are 24 hours per
day. The date when 24-hour quiet hours begin is determined by WSH
management and will be posted on the bulletin boards.
d) Quiet Agreement:
A Quiet Agreement must be signed within the first week of moving into a Quiet
area.
2.26 Pets
No pets of any kind are permitted in Residence (no fins, no fur, and no feathers).
The only exceptions are dog guides for residents with a documented relevant
disability. If a resident is found with a pet, he/she will be required to remove the
pet immediately and will be assessed a fumigation fee if necessary.
2.27 Playing sports or sporting activities in Residence buildings, hallways
or common areas
You are not permitted to play physically active games including but not limited to,
ball hockey, football, golf, soccer, throwing a ball, frisbee, hacky-sac, water
fights, bicycling, skateboarding, inline skating, et cetera, inside Residence
buildings.
2.28 Prohibited areas
You are not permitted access to unauthorized areas unless accompanied by a
representative from WSH. This includes areas not normally used by persons
other than staff, and includes but is not limited to, roof tops, mechanical rooms,
hot water tank rooms, or any area marked "off-limit to unauthorized personnel" or
"staff only", et cetera. Accessing these areas is prohibited and may result in
eviction and/or referral to the RCMP.
Prohibited areas also include, but are not limited to, areas that are accessible
only by key. Using these areas, such as Residence and Housing meeting rooms,
without permission and appropriate keys is prohibited.
2.29. Raids or pranks: inappropriate or destructive
Initiating, encouraging, supporting or participating in raids or pranks that are
inappropriate, disruptive, offensive or hostile toward residents and/or staff, or
jeopardize the safety and security of others is prohibited and may result in
eviction.
2.30 Recycling
You are encouraged to recycle. It is your responsibility to bring your recycling to
the recycling bins located outside. You are not permitted to store bottles for
recycling in lounges, kitchens, bathrooms, hallways, or other common areas
except in designated recycling containers
2.31 Removal of WSH property
Removing WSH furniture or property out of or into bedrooms, lounges and other
common areas without permission of WSH management is not permitted. Taking
WSH property out of a Residence area without permission of the manager is
considered theft and may result in being charged for the missing items, eviction
and referral to the RCMP.
2.32 Room use for commercial purposes
Use of a Residence room, Residence property (which includes but is not limited
to all Residence buildings, parking lots, and surrounding grounds), mailbox,
telephone or data connection for any commercial purpose is prohibited.
Commercial activity may only occur in Residence if it relates to academics (i.e.
part of a co-op work position, etc.), and must be approved on a case by case
basis by WSH management.
2.33. Safety/fire equipment
Fire equipment includes sprinklers, smoke detectors, heat sensors, fire exit
signs, fire extinguishers, pull stations, hoses, alarm bells, and any other safety
equipment necessary to safeguard residents. Handling, using, or interfering with
any fire or safety equipment for any reason other than in an emergency is
prohibited and may result in eviction. Unintended interference with safety
equipment (re: hanging objects from sprinkler heads, striking safety equipment
with an object) may also result in eviction and the cost of damages associated
with the incident.
You are required to evacuate buildings in the event of a fire alarm or other
emergency. Failure to evacuate during these situations could result in disciplinary
action.
Emergency evacuation procedures are posted inside every resident‘s room or
apartment door, including a floor plan of your building with nearest exits marked.
Please inform WSH management if you do not have this important information.
2.34 Scents
Mothballs and camphor are prohibited in Residence. Strong scents that might
include (but are not limited to) mothballs, camphor, room sprays, personal scents
or fragrances, and some aerosol products may be found offensive to members of
the community. These products may also trigger allergic sensitivities. You may
be asked to refrain from using such items.
2.35 Security (see also 3.06 Building Entrances and Exits)
VIU Campus Security is available 24 hours per day and responds to all
emergency situations, First Aid calls, noise complaints, requests for escorts for
the Safe Walk Program, etc. Security officers, on behalf of VIU and WSH, have
the right/responsibility to enforce standards for student/resident behavior. In the
event of a noise complaint/party complaint, etc, Campus Security will attend to
the applicable building/room and will use Resident‘s keys and room numbers to
identify people in attendance. Campus Security completes incident reports that
are given to WSH and VIU for follow-up.
To maintain a safe environment for you and other residents, please:
Keep exterior doors closed and locked.
Lock your room every time you leave.
Close your curtains to maintain privacy.
Question anyone unknown in your building.
2.36 Smoking/Incense/Open Flames/Heat Sources
You agree not to do anything that would increase the risk of fire to the
Residence.
Smoking and/or the burning of incense or candles is not permitted in any
Residence building. All interiors of buildings are non-smoking areas. Smokers
outside the building are to smoke at least 3 meters (10 feet) away from
Residence doors and windows so that those inside are not affected. Violating the
smoking policy may result in eviction.
Open element appliances, including but not limited to hot plates, toasters, kettles,
toaster ovens, are not permitted in any areas except for kitchens. Using open
element appliances may result in eviction.
2.37 Theft
Theft or possession of another person‘s property without permission is illegal and
may result in eviction, and/or referral to the RCMP. To help stop theft, keep
valuables hidden; keep curtains and doors closed; do not leave clothes
unattended in laundry room; do not leave personal belongings in common areas.
Throwing, dropping, knocking or ejecting objects from or at Residence buildings,
windows, balconies or stairwells, whether intentionally or unintentionally, is
prohibited and may result in eviction. Throwing snowballs or other objects at
Residence buildings is prohibited.
2.39 Unauthorized parties in Residence
A "party" is any gathering that meets one or both of the following criteria:
a) Alcohol is being consumed as one of the primary activities of the
gathering;
b) Music is a major part of the atmosphere and the volume is such that it is
too loud to be defined as "background music."
Defining a gathering as a party is ultimately the discretion of WSH management
or Campus Security.
a) Private parties cannot be advertised in any way or by any medium
including online forums such as Facebook and myspace.com. This
includes all parties on and off-campus. How can we restrict advertising
parties off campus?
b) No parties may be held on weeknights, Sunday through Thursday.
No posters in Residence are permitted to promote events that include alcohol.
This includes, but is not limited to: pictures of alcohol (glasses, bottles, etc); and
the words beverages, beer, keg, beer garden, booze, bzzr, bar, etc.
2.40 Violence/Physical Aggression/Sexual Assault
Physical aggression, violence, and/or sexual assault are not tolerated in
Residence. Physical aggression means any physically aggressive or violent
behaviour, such as fighting, hitting, punching, slapping, kicking, pushing, pulling,
throwing objects at another, et cetera. Sexual assault means any unwanted act
of a sexual nature imposed by one person on another without consent, such as
fondling or sexual intercourse. Anyone engaging in physically aggressive
behaviour or sexual assault may be evicted from Residence; Security will be
involved and the incident (event) may be referred to the RCMP and/or the VIU
Student Services and/or the VIU Human Rights office.
The need for self defense is recognized. Physical self defense is acceptable only
when you have no other means to escape another‘s physical aggression, and
then only at a level necessary to escape.
2.41 Weapons/Ammunition
Possession of any weapons, legal or illegal, including but not limited to firearms,
air guns, pellet guns, swords, hunting knives, sling shots, or archery equipment is
prohibited. We reserve the right to evict anyone found in possession of these
items and these objects will be confiscated and NOT returned to their owner.
Further, wielding any object in a threatening or aggressive manner may result in
eviction and referral to the RCMP.
APPENDIX I Useful Contact Information
If you have questions regarding housing assignments, services, facilities, rates and
payments, contact:
VIU Residences – Business Manager
4 University Crescent
Nanaimo, B.C.
V9R 6C5
Phone (250) 754-6338
Fax (250) 754-4291
Email: manager@viuresidences.ca
If you have any questions about Residence life programs, activities, Residence
standards, contact the Residence Life Office:
VIU Residences – Residence Life
4 University Crescent
Nanaimo, B.C.
V9R 6C5
Phone (250) 754-6506
Fax (250) 754-4291
Email: reslife@viuresidences.ca
If you would like to speak to someone at WSH to report a maintenance issue,
security issue (noise complaint, party), etc. - contact the Cedar Centre Office at:
Mon-Fri: 7am - 10:30pm, Office: (250) 754-6338
Mon-Fri: 10:30pm - 7am, Night Staff Cell: (250) 616-8664
Weekends, Stat. & Holidays: 7am - 9am, RA Cell: (250) 618-5594
Weekends, Stat. & Holidays: 9am - 4pm, Office: (250) 754-6338
Weekends, Stat. & Holidays: 4pm - 10:30pm, RA Cell: (250) 618-5594
In case of an emergency requiring Fire/Ambulance/RCMP call 911
In case of an emergency/incident requiring Campus Security or First Aid call: (250) 740-6600
This number will connect you to Campus Security, as well as any other Emergency
service providers needed.
For non-emergency calls to Campus Security 8 AM – 4 PM Monday - Friday, call: (250) 740-6512
For non-emergency calls to Campus Security after 4 PM weekdays, and on weekends,
call: (250) 753-3812
This number is for noise complaints, requests for escorts to vehicles/buildings, and
retrieval of Lost & Found items after-hours and weekends